Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your use of the NorthVision Consulting Ltd website and the services offered by NorthVision Consulting Ltd ("we," "our," or "us").

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Use of Website

The content of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.

Intellectual Property

All trademarks reproduced on this website, which are not the property of, or licensed to us, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Services

Our consulting services are provided subject to these Terms and any additional terms specific to each service, which will be provided to you before engagement.

Service Delivery

We will provide the services with reasonable care and skill in accordance with generally recognized commercial practices and standards. We will use reasonable efforts to meet any performance dates specified, but any such dates are estimates only.

Your Responsibilities

You shall:

• Cooperate with us in all matters relating to the services
• Provide, in a timely manner, such information as we may reasonably require
• Ensure that such information is accurate in all material respects

Fees and Payment

Fees for our services are as stated on our website or as otherwise agreed in writing. Unless otherwise specified, all fees are quoted in British Pounds Sterling and are exclusive of VAT.

Payment terms are as follows:

• For most services, a 50% deposit is required before commencement, with the balance due upon completion
• For longer-term engagements, payment schedules will be agreed upon in writing
• Invoices are payable within 14 days of the invoice date
• Late payments may be subject to interest charges

Cancellation and Rescheduling

If you wish to cancel or reschedule a service, the following terms apply:

• Cancellations made more than 7 days before the scheduled service date will receive a full refund of any deposit paid
• Cancellations made less than 7 days but more than 48 hours before the scheduled service date will incur a fee of 50% of the service price
• Cancellations made less than 48 hours before the scheduled service date will incur the full service fee
• Rescheduling requests are subject to our availability and may incur administrative fees

We reserve the right to cancel or reschedule services in exceptional circumstances. In such cases, we will endeavor to provide you with as much notice as possible and will either reschedule the service or provide a full refund of any payments made for the cancelled service.

Confidentiality

Each party undertakes that it shall not disclose to any person any confidential information concerning the business, affairs, customers, clients, or suppliers of the other party, except as permitted by these Terms.

Each party may disclose the other party's confidential information:

• To its employees, officers, representatives, or advisers who need to know such information for the purposes of carrying out the party's obligations under these Terms
• As may be required by law, a court of competent jurisdiction, or any governmental or regulatory authority

Limitation of Liability

Nothing in these Terms shall limit or exclude our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability which cannot be limited or excluded by applicable law

Subject to the above, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, business interruption, or loss of business opportunity arising under or in connection with these Terms.

Termination

Either party may terminate the service agreement with immediate effect by giving written notice to the other party if:

• The other party commits a material breach of any term of these Terms which breach is irremediable or (if such breach is remediable) fails to remedy that breach within 14 days after being notified in writing to do so
• The other party takes any step or action in connection with entering administration, provisional liquidation, or any composition or arrangement with its creditors, being wound up, having a receiver appointed to any of its assets, or ceasing to carry on business

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to make changes to these Terms at any time. Your continued use of our website or services following the posting of changes to these Terms will be deemed your acceptance of those changes.

Contact Us

If you have any questions about these Terms, please contact us at:

NorthVision Consulting Ltd
50 Royal Mint Street
London E1 8LG
United Kingdom
[email protected]
+44 20 8050 5500